About / Resume
Michelangelo
Di Croce
IT Lead — Infrastructure, IAM & Workplace · Turin, Italy
I manage IT infrastructure, identity systems and internal platforms for a 150+ people international company.
About
I enjoy building systems that actually work in real environments. Not focused on theory — focused on solving real problems with the right tools.
Day to day, I focus on reducing complexity, increasing reliability, and building systems that work consistently with minimal manual intervention.
Experience
Jul 2021 — Present
ProntoPro / Armut / Homerun
Milan · Remote
- IT LeadJan 2025 — Present
- Associate IT Support LeadAug 2023 — Jan 2025
- IT SpecialistNov 2021 — Aug 2023
- IT Support TechnicianJul 2021 — Nov 2021
Overall responsibilities across all roles
- Sole IT Lead for a 150+ people international company
- Own Google Workspace Admin, Slack Admin, IAM and cybersecurity operations
- Led workspace migration and unification during company merge phase
- Manage onboarding/offboarding, assets, licenses, and MDM governance end-to-end
- Implemented no-code and low-code automations for process efficiency
Stack
- Infrastructure
- AWS CDK, Fargate, Route 53, Pritunl VPN
- IAM & Security
- Google Workspace Admin, Keycloak, Vaultwarden, Apple Business Manager
- IT Operations
- Tactical RMM, Snipe-IT, Miradore, MDM
- Automation & Tooling
- Zapier, Slack Admin, Asana, AI tools
- Systems
- Linux, macOS, Windows
Projects
- 01
Internal Booking System
- Built internal app for resource booking across the company
- Used daily by all teams
- 02
AI Troubleshooting Chatbot
- Designed internal chatbot for IT support
- Reduced manual IT request volume
- 03
Operational Governance Setup
- Deployed MDM and RMM standards across macOS and Windows fleets
- Improved identity and device lifecycle controls for distributed teams
Education
MCI | The Entrepreneurial School
Master — Management, Communication & IT
2020 – 2021
LIUC – Università Cattaneo
Management Engineering, Manufacturing Strategy
2019 – 2021
Politecnico di Torino
BSc in Mechanical Engineering
Certifications & Languages
- Workers' Safety Representative Training
- Cybersecurity Tools & Cyber Attacks (IBM)
- Technical Support Fundamentals (Google)
- Introduction to IT Architecture
- IELTS 6.5
English — Professional Working Proficiency
Contact
For collaborations, consulting, or technical discussions, feel free to reach out.