Michelangelo Di Croce

IT Support Lead | DevOps Wannabe | Problem Solver

About Me

I am a passionate cloud enthusiast with experience in AWS, serverless technologies, and modern web development. I thrive on solving complex problems and building scalable, efficient solutions. Beyond the cloud, I wear many hats: as a Google Admin and Slack workspace wizard for my company, I ensure smooth operations and seamless communication. I also dabble in no-code and low-code platforms, crafting quick solutions that pack a punch.

On top of that, I manage relationships with vendors, negotiate contracts, and lead team in my role as an IT Support Lead. I handle all IT-related aspects of employee lifecycle management, from onboarding new hires to offboarding departing team members. My ability to adapt to dynamic environments and solve complex problems makes me a valuable asset in any team.

Curriculum Vitae

Work Experience

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ProntoPro

  • IT Support Lead (January 2025 - Present)
  • IT Associate Support Lead (August 2023 - January 2025)
  • IT Specialist (January 2022 - August 2023)
  • IT Support Intern (August 2021 - December 2021)

Education

  • Master's Degree: Management, Communication, and IT - MCI Innsbruck
  • Master's Degree: Management Engineering - LIUC Università Cattaneo
  • Bachelor's Degree: Mechanical Engineering - Politecnico di Torino

Projects

  • Cloud Resume Challenge (in progress): Building a serverless application to showcase my resume with a visitor counter. How It Was Built